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EPISODE 714  |  
January 13, 2025
Today, we're joined by Abhijit Bose, head of enterprise AI and ML platforms at Capital One to discuss the evolution of the company’s approach and insights on Generative AI and platform best practices. In this episode, we dig into the company’s platform-centric approach to AI, and how they’ve been evolving their existing MLOps and data platforms to support the new challenges and opportunities presented by generative AI workloads and AI agents. We explore their use of cloud-based infrastructure—in this case on AWS—to provide a foundation upon which they then layer open-source and proprietary services and tools. We cover their use of Llama 3 and open-weight models, their approach to fine-tuning, their observability tooling for Gen AI applications, their use of inference optimization techniques like quantization, and more. Finally, Abhijit shares the future of agentic workflows in the enterprise, the application of OpenAI o1-style reasoning in models, and the new roles and skillsets required in the evolving GenAI landscape.
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Retrieval-augmented generation promised to bring ChatGPT’s magic to enterprise data. But while organizations rushed to build chatbots, they often struggled to deliver real business value. This comprehensive guide reveals RAG’s full potential beyond conversational interfaces.

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TWIML creates and curates intelligent content that helps makers build better experiences for their users, and gives executives an inside look at the real-world application of intelligence technologies. We also build and support communities of innovators who are as excited about these technologies as we are. We advise a variety of leading organizations as well, helping to craft strategies for taking advantage of the vast opportunities created by ML and AI.