In this show, the first of our PegaWorld 18 series, I’m joined by Kirk Borne, Principal Data Scientist at management consulting firm Booz Allen Hamilton.
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In our conversation, Kirk shares his views on automation as it applies to enterprises and their customers. We discuss his experiences evangelizing data science within the context of a large organization, and the role of AI in helping organizations achieve automation. Along the way Kirk, shares a great analogy for intelligent automation, comparing it to an autonomous vehicle . We covered a ton of ground in this chat, which I think you’ll get a kick out of.
Thanks to our Sponsor!
I’d like to send a huge thanks to our friends at Pegasystems for hosting me at PegaWorld and sponsoring this series! One of the great announcements coming out of the conference was Pegasystems’ new self-optimizing, AI-powered marketing marketing capabilities. This is a really interesting offering, designed to reduce marketers’ dependence on traditional segment-based campaigns and transition them towards real-time, one-to-one customer engagement. These new capabilities will be available as a part of their new Pega Infinity platform, which was also announced at the event. For more info on Pega Infinity, head to pega.com/infinity!
Mentioned in the Interview
- Booz Allen Hamilton
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- TWiML Newsletter
“More On That Later” by Lee Rosevere licensed under CC By 4.0