Delivering AI Systems in Highly Regulated Environments with Miriam Friedel

Today we’re joined by Miriam Friedel, senior director of ML engineering at Capital One. In our conversation with Miriam, we discuss some of the challenges faced when delivering machine learning tools and systems in highly regulated enterprise environment, and some of the practices her teams have adopted to help them operate with greater speed and agility. We also explore how to create a culture of collaboration, the value of standardized tooling and processes, leveraging open-source, and incentivizing model reuse. Miriam also shares her thoughts on building a ‘unicorn’ team, and what this means for the team she’s built at Capital One, as well as her take on build vs. buy decisions for MLOps, and the future of MLOps and enterprise AI more broadly. Throughout, Miriam shares examples of these ideas at work in some of the tools their team has built, such as Rubicon, an open source experiment management tool, and Kubeflow pipeline components that enable Capital One data scientists to efficiently leverage and scale models.