Today we're joined by Marsal Gavalda, head of machine learning for the Commerce Platform at Square.
Marsal, who hails from Catalonia, Spain, kicks off our conversation by indulging Sam in their shared love for language, which is what put him on the path to a career in machine learning. At Square, Marsal manages the development of machine learning for various tools and platforms, including marketing, appointments, and above all, risk management.
We explore how they manage this vast portfolio of projects, and how having an ML and technology focus at the outset of the company has contributed to their success. We also discuss some of Marsal's tips and best practices for internal democratization of ML, their approach to developing ML-driven features, the techniques deployed in the development of those features, and much more!