In this episode I’m joined by Adam Wenchel, vice president of AI and Data Innovation at Capital One, to discuss how Machine Learning & AI are being integrated into their day-to-day practices, and how those advances benefit the customer.
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In our conversation, we look into a few of the many applications of AI at the bank, including fraud detection, money laundering, customer service, and automating back office processes. Adam describes some of the challenges of applying ML in financial services and how Capital One maintains consistent portfolio management practices across the organization. We also discuss how the bank has organized to scale their machine learning efforts, and the steps they’ve taken to overcome the talent shortage in the space.
Thanks to our sponsor!
A big thanks to our friends at Capital One for their sponsorship of this show. As you’ll hear in the conversation with Adam, Capital One is hosting their second annual Data Intelligence Conference, which will bring together machine learning practitioners and researchers for several days of presentations and talks. The conference will take place later on this summer. I’m looking forward to it, so i’ll keep you posted!
Mentioned in the Interview
- Thomas Davenport – Competing on Analytics
- Capital One Center for Machine Learning
- Carlos Guestrin – Talk #7
- Paper: Carlos Guestrin – LIME
- Data Intelligence Conference
- Join us in celebrating our 2nd Birthday!
- TWiML Presents: Series page
- TWiML Events Page
- TWiML Meetup
- TWiML Newsletter
“More On That Later” by Lee Rosevere licensed under CC By 4.0