Nexus Lab Cohort 2: Bowtie with Vivek Sudarsan, Ron Fisher & Mike Wang

The podcast you're about to hear is the second of a series of shows recorded at the NYU Future Labs AI Summit last week in New York City. In this episode, I speak with Ron Fisher and Mike Wang, who, along with Vivek Sudarsan founded Bowtie Labs, a 24/7 AI-based receptionist designed to help businesses in the beauty, wellness, and fitness industries increase retail conversion rates. I've talked with a few startups in the conversational space recently and one common theme seems to be quickly outgrowing commercial conversational platforms. Ron and Mike shared their own experiences with decision, and shared some of the challenges they're trying to overcome with their ML models, as well as some of the techniques they use to make their system as responsive as possible.